Privacy Policy
Last updated: 1 August 2026
This privacy policy explains how SkyCyber ("we", "us") collects, uses, stores, and protects your personal data when you visit the skycyber.co.id website or use our services. We are committed to protecting your privacy in accordance with the Personal Data Protection Law (UU PDP) and applicable regulations in Indonesia.
1. Information We Collect
We may collect the following information: (a) Identity data: name, company name, position; (b) Contact data: email address, phone number; (c) Technical data: IP address, browser type, operating system, pages visited; (d) Communication data: messages you send through our contact form or email.
2. How We Use Your Information
The information we collect is used to: (a) Provide and improve our services; (b) Respond to your questions and requests; (c) Send you information about relevant services, offers, or updates (with your consent); (d) Comply with legal and regulatory obligations.
3. Legal Basis for Processing
We process your personal data based on: (a) The consent you provide; (b) The need to perform a contract or service agreement; (c) The legitimate interests of SkyCyber; (d) Compliance with legal obligations.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, strict access controls, and periodic security audits.
5. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected or as required by law. Once the retention period ends, the data will be securely deleted or anonymized.
6. Your Rights
In accordance with the UU PDP, you have the right to: (a) Access your personal data; (b) Correct inaccurate data; (c) Delete your data ("the right to be forgotten"); (d) Restrict or object to processing; (e) Data portability; (f) Withdraw your consent. To exercise these rights, contact us at sales@skycyber.co.id.
7. Cookies
Our website uses cookies to improve the user experience. Cookies are small files stored on your device. You can configure your browser to refuse cookies, although some website features may not function optimally.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be announced on our website. We encourage you to review this policy periodically.
9. Contact
If you have questions about this privacy policy or wish to exercise your privacy rights, contact us at: Email: sales@skycyber.co.id, Phone: 0896-5535-6318, Address: Jl. Awiligar No.7 Blk.240, Bandung, Indonesia.